Blank NetDocuments error when opening Adobe Reader

If you receive the below error message when opening Adobe after installing NetDocuments ndOffice please follow the below steps to enable the ndOffice plugin in Adobe Reader.

NetDocuments Error

  1. Open Adobe

  2. Go to the Edit tab

  3. Select Preferences

  4. Select Security (Enhanced) in the left column

  5. Uncheck Enable Protected Mode at startup (Preview)

  6. If you receive a prompt from Adobe to confirm the changes select Yes to continue.

NetDocuments Error 2

NetDocuments Error 3

  1. Click OK to save the changes

NetDocuments Error 4

Close Adobe and then try to open the pdf document again and it should open without the NetDocuments ndOffice error message.

Let's work together

Contact the team at ServiceScaler today for a free and confidential discussion

Contact Us