Can’t log in to Outlook? Can’t log in to SharePoint? Can’t log in to Teams? Can’t log in at ALL!?

We’ve all been there. You come in early one morning, and you can’t access anything! It’s too early to log a ticket with your IT support provider, and you don’t know what you can do, or what is going on.

If you are a Microsoft 365 or Azure user, including Office 365 and Dynamics 365, there is a quick way you can check whether there is an outage beyond yours and your IT vendors control.

You can check the status of Microsoft 365 services at http://status.office.com/

And you can check service outages affecting your specific Microsoft tenant at https://admin.microsoft.com/

TRANSCRIPT

Morning guys Rob here from service scalar so another day and another outage with Microsoft. Azure I don’t know whether anybody notice this morning but there was some service degradation around a couple of areas in the Microsoft 365 stack directly related to Microsoft. Azure, so that’s your authentication services and whole bunch of other things hosted within Microsoft now according to their status reports, it has something to do with some changes that were made around the networking. Not that that’s any interest of any interest to anybody, but basically that’s what was going on and the restoration of that service. According to AEDT time was around 7:44 this morning. So before most people generally had logged on. So those of you were up nice and early, probably notice there was a bit of an outage. Now, in circumstances where you find yourself in a position where you can’t log on or services aren’t authenticating and you don’t know what to do. Or whether it’s just you and I notice this when I put a post up maybe last week or the week before about an outage that was happening at Microsoft. That a lot of you said, oh, I’m glad it’s not just me. Well away that you can quickly determine that is by going to a couple of different status pages around the Microsoft 365 stack that will let you know what’s happening with the services. So whether there is actually an outage, or whether there’s something going on, whether it’s at Microsoft level or whether it’s something that is specific to you that you need to address. So the two places that you can go to the first, it’s really easy to get too, is status.office.com really simple type that into a browser that will take you through to the Microsoft 365 service health status page, and that’s the global one. So basically it will determine or give you information about any outages that are happening currently in your region. Now if you want to take that one step further and find out whether there is an issue. In the stack that is specifically affecting your tenant. So in Microsoft 365 we have a tenant, so that’s basically your account within. Microsoft 365. If you would like to find out about that, you can go through the admin center. So what I’ll do is I’ll put a link up in the post above, but basically you go to admin.microsoft.com. There’s a button on the left hand side in the menu that will say show all you click that there will be a drop down that says health. You can drop down that and in there you can click service status and what it will show you. Is any services that are impacted by any outages that are specifically affecting your tenant, so you’ll see things like there’s an incident there, a service degradation, it’s in the process of restoration, and this is particularly important, especially if you’re logging on at say 6:00 AM. As some of you would have been this morning, noticing that there’s an outage. It will give you some way you can go to see basically what’s going on and whether it’s just you or whether there is a global outage being that you probably can’t get in touch with your IT support provider at that hour of the morning. I hope this has been helpful guys, and it looks like these services are coming back online. It hasn’t impacted me thankfully. Hopefully it hasn’t impacted you. If you do have any questions or I can help you with anything around. Microsoft 365 or just technology more generally, feel free to reach out to me. Contact info is in my profile or you can shoot me a DM Here on LinkedIn. Cheers guys. Have a good one.