Watch now to see Rob explain what is happening at ServiceScaler, what we are focusing on and to learn about our upcoming event about Digital Workflow Automation in Legal Practices.
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Video Transcript
0 00:00:02,000 –> 00:00:03,500 Goodbye guys. Happy Friday,
1 00:00:03,500 –> 00:00:05,606 Rob here from service. Scale up.
2 00:00:05,606 –> 00:00:08,491 So today I want to talk about a couple
3 00:00:08,491 –> 00:00:11,515 of things that we have upcoming or that
4 00:00:11,515 –> 00:00:14,338 have been rattling around in my head.
5 00:00:29,450 –> 00:00:31,328 One of the first ones that
6 00:00:31,328 –> 00:00:33,350 I want to talk about is.
7 00:00:33,350 –> 00:00:36,275 I get asked quite often what it actually is,
8 00:00:36,280 –> 00:00:37,416 that service scaler does,
9 00:00:37,416 –> 00:00:39,915 so I thought I’d take the opportunity to
10 00:00:39,915 –> 00:00:42,129 quickly clarify what those things are.
11 00:00:42,130 –> 00:00:44,398 There are three pillars to our business.
12 00:00:44,400 –> 00:00:46,090 We do managed IT services.
13 00:00:46,090 –> 00:00:47,522 For law firms exclusively,
14 00:00:47,522 –> 00:00:48,596 so IT services,
15 00:00:48,600 –> 00:00:50,628 we do solutions which is turnkey
16 00:00:50,628 –> 00:00:52,429 software packages that we roll
17 00:00:52,429 –> 00:00:53,969 in for particular functions,
18 00:00:53,970 –> 00:00:56,350 so that might be for scanning tomatoes
19 00:00:56,350 –> 00:00:58,620 that might be for cost recovery.
20 00:00:58,620 –> 00:01:00,792 Might be for multi factor authentication
21 00:01:00,792 –> 00:01:03,346 and it might be things like Office
22 00:01:03,346 –> 00:01:05,416 365 or Microsoft 365 as well,
23 00:01:05,420 –> 00:01:07,821 which we can do as a turnkey
24 00:01:07,821 –> 00:01:10,080 package and roll into your firm.
25 00:01:10,080 –> 00:01:12,216 The third thing that we do,
26 00:01:12,220 –> 00:01:14,290 which is my favorite thing is
27 00:01:14,290 –> 00:01:16,450 actually my area of expertise.
28 00:01:16,450 –> 00:01:17,582 Is consulting and digital
29 00:01:17,582 –> 00:01:19,280 workflow so my thing is digital
30 00:01:19,331 –> 00:01:20,967 workflow and Technology Strategy.
31 00:01:20,970 –> 00:01:23,877 Now you might think my firm’s not big enough.
32 00:01:23,880 –> 00:01:26,216 For that I can promise you that this
33 00:01:26,216 –> 00:01:27,907 stuff works from sole practitioners
34 00:01:27,907 –> 00:01:30,336 all the way through to big firms.
35 00:01:30,340 –> 00:01:32,248 It’s just as important for small
36 00:01:32,248 –> 00:01:34,540 firms as it is for big firms,
37 00:01:34,540 –> 00:01:36,310 so that’s actually my background and
38 00:01:36,310 –> 00:01:38,935 not a lot of people know this because
39 00:01:38,935 –> 00:01:40,999 everyone hears me talk about IT,
40 00:01:41,000 –> 00:01:42,340 stuff all the time.
41 00:01:42,340 –> 00:01:44,350 But my area of expertise last
42 00:01:44,427 –> 00:01:46,618 more than 10 years of my career.
43 00:01:46,620 –> 00:01:48,643 Has been in doing digital workflow and
44 00:01:48,643 –> 00:01:51,112 it’s one of the things that I love
45 00:01:51,112 –> 00:01:53,043 and that I’m really passionate about
46 00:01:53,043 –> 00:01:55,395 because it’s really easy to see the
47 00:01:55,395 –> 00:01:57,490 tangible results that you can get by
48 00:01:57,490 –> 00:01:59,316 putting digital workflow in place an
49 00:01:59,316 –> 00:02:01,428 automating some of your business processes.
50 00:02:01,430 –> 00:02:03,320 So in case you didn’t know,
51 00:02:03,320 –> 00:02:04,975 we’re actually running an event
52 00:02:04,975 –> 00:02:06,630 called Workflow in practice in
53 00:02:06,690 –> 00:02:08,664 Parramatta in a couple of weeks time.
54 00:02:08,670 –> 00:02:10,546 So on the 25th of March at
55 00:02:10,546 –> 00:02:12,768 12:00 PM at the Bitonio Lounge,
56 00:02:12,770 –> 00:02:15,290 and we’re going to be talking about workflow,
57 00:02:15,290 –> 00:02:16,574 something that we haven’t
58 00:02:16,574 –> 00:02:17,858 really spoken about is.
59 00:02:17,860 –> 00:02:19,555 Who is doing the presentation
60 00:02:19,555 –> 00:02:21,680 and it’s actually going to be me,
61 00:02:21,680 –> 00:02:23,936 so I’m hoping that with more than 10
62 00:02:23,936 –> 00:02:26,127 years of experience under my belt,
63 00:02:26,130 –> 00:02:28,154 what I’ll be able to do is talk
64 00:02:28,154 –> 00:02:30,258 to you about digital workflow.
65 00:02:30,260 –> 00:02:31,214 What it is,
66 00:02:31,214 –> 00:02:32,486 what the benefits are,
67 00:02:32,490 –> 00:02:34,356 and how you can start considering
68 00:02:34,356 –> 00:02:36,618 putting them in place within your firm.
69 00:02:36,620 –> 00:02:38,522 Often just using the tools that
70 00:02:38,522 –> 00:02:39,473 you already have,
71 00:02:39,480 –> 00:02:41,592 so that’s one of the other things that
72 00:02:41,592 –> 00:02:43,796 I’m big on is not diversifying your
73 00:02:43,796 –> 00:02:45,841 technology stack too much to deliver
74 00:02:45,841 –> 00:02:48,459 the good things that technology can provide.
75 00:02:48,460 –> 00:02:50,332 We want to try and do it with
76 00:02:50,332 –> 00:02:51,648 the tools that we have,
77 00:02:51,650 –> 00:02:53,054 so that’s what my presentation is
78 00:02:53,054 –> 00:02:54,830 going to be on at our workflow.
79 00:02:54,830 –> 00:02:55,565 In practice event,
80 00:02:55,565 –> 00:02:57,280 make sure you head over and get
81 00:02:57,332 –> 00:02:58,507 a ticket for that event.
82 00:02:58,510 –> 00:03:00,470 It is a free event so free lunch
83 00:03:00,470 –> 00:03:02,121 you get to hear me talk might
84 00:03:02,121 –> 00:03:03,900 be a good or a bad thing.
85 00:03:03,900 –> 00:03:05,340 I’m hoping it’s going to be
86 00:03:05,340 –> 00:03:07,301 good and I would love to see you
87 00:03:07,301 –> 00:03:08,711 there if you can afford the
88 00:03:08,767 –> 00:03:10,468 time, make sure you get along and if
89 00:03:10,468 –> 00:03:11,973 you have any questions about workflow
90 00:03:11,973 –> 00:03:13,933 or digital workflow in a law firm,
91 00:03:13,940 –> 00:03:15,655 make sure you reach out to me.
92 00:03:15,660 –> 00:03:17,417 It’s my thing. It’s my jam and
93 00:03:17,417 –> 00:03:19,300 I’d love to help you. Thanks guys.
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